POSTAGE & DELIVERY.
We have tried our hardest to bring you our beautiful product in the most economic way.
Your homewaresonline purchase will be delivered to you either by Fastway Couriers where possible or Australia Post.
All Delivery Australia Wide is currently FREE!! Yes that’s right FREE!!!! Our gift to you for visiting our online store!
For Overseas destinations please contact us via email or telephone to arrange details.
A signature is required at the time of delivery by the courier. Please nominate a delivery address where you are likely to be available to sign for your parcel. Parcels are generally delivered between the hours 8.00am – 5.00pm so if you work away from your home, it may be best to have your parcel delivered to your work address, or neighbor. Delivery Australia wide is generally 2-28 business days. Orders are usually processed and dispatched within 2-7 days. If delivery is to be delayed for any reason beyond this time frame you will be notified immediately.
Deliveries are made Monday to Friday.
Deliveries are not made on weekends or Public Holidays.
If an order is placed on the weekend, this will be processed as soon as possible the following business day.
In the event you are not home to accept your order, a delivery card will be left with contact details to organize re-delivery with the Courier Company or Australia Post.
If you have any questions in relation to delivery please don’t hesitate to contact us via email at firstname.lastname@example.org
Free Delivery is currently available to ALL homewaresonline customers but may be subject to change at the discretion of homewaresonline.
RETURNS & EXCHANGES.
homewaresonline personally packs every order to absolutely ensure all items are in perfect condition before being sent via courier or post. If you find any item is faulty please contact us within 5 days of receiving your order and return the faulty item to us for a refund or a replacement of the product.
If returning, merchandise must be received by us within 14 days from initial order. Please return the product through Australia Post to
Wicked Homewares P/L
G356, 371-375 Warrigal Road
Cheltenham Vic 3192
All return costs will be covered by the customer and a full refund will be provided upon the return of goods. Product MUST be received in original condition and in original packaging.
If you decide for any reason that the product is not as you anticipated please contact us and return as per the above method for a full refund.